Shipping & Payment Information

Shipping Information

At Bang In Forge, we aim to offer you the most secure and reliable shipping options for our handcrafted masterpieces.

1. Can Bang In Forge ship to my country?

We ship to almost every country in the world except the following ones, due to international shipping restrictions on forged blades. We apologize for the inconvenience and are working to expand our reach:

Philippines
Indonesia
Cuba
Iran
Sudan
Syria

Important: Please check your local laws regarding the import of Damascus steel blades before placing an order.

2. Customs Duties & Taxes

Note: Any import duties, taxes, or customs fees are the responsibility of the recipient and are not included in the shipping cost. These fees are determined by your local customs office.

3. How much does shipping cost?

For items under $150, a flat shipping fee of $18 will be applied.
Note: Shipping costs are not included in the item price and will be calculated at checkout.
PS. We may have free shipping site-wide promotions during specific sale seasons. Stay tuned!

4. How long will it take for my order to arrive?

Total delivery time = Processing time + Shipping time (Does not include customs delays, weekends, holidays, and any unforeseen circumstances)

Blades & Swords: As each piece is meticulously hand-forged, please allow approximately 6 months for production and quality inspection before shipping.
Processing Time: 2-5 business days (Includes final quality inspection and hand-polishing).
Standard Shipping Time: 10-20 business days.
Note: For orders to South America and the Russian Federation, shipping may take more than 1 month due to complex transport and customs issues.

5. How may I track my order?

Once your order is shipped, we will send you an email with the corresponding tracking information. You can track your order at: https://banginforge.com/pages/order-tracking.

PS. Please allow 1-2 business days for tracking information to be available in the system.

6. What if the package doesn’t arrive?

If you don’t receive your package within 30 days after it was shipped, please contact us at: support@banginforge.com. We will conduct an investigation with the courier and either reship a new piece or provide a full refund.

Payment Information

Pricing and Currency

Item prices may vary depending on the country and region the order is being shipped to, as well as the currency being used for payment. All final totals, including shipping fees, will be displayed at checkout.

Payment Method

Please note: only one method of payment will be accepted per transaction. You must comply with the terms of all agreements between you and any third-party payment processors. You authorize us to charge all amounts to the payment method details you provide to us. You represent and warrant that each credit card or other payment method you use belongs to you and that you have the right to use it.

Payment Error Troubleshooting

If you receive an error message during checkout, please refer to the table below:

Error Code	Solution
Transaction cannot be processed	Contact your bank so they may authorize the transaction.
"Transaction cannot be processed, contact Customer Care"	Contact your bank for authorization. If the issue persists, contact our Customer Care team.
Error codes beginning with 4 or 5	Contact your bank before attempting another checkout, or try a different payment method.
Error codes beginning with 6	Wait 15 minutes and attempt again, or clear your browser cache.

Pay With Credit/Debit Card

When you pay with a credit or debit card, you need the name printed on the card, the card number, the expiration month and year, and the 3-digit or 4-digit security code (CVV). This information, along with the billing address for the card, must be entered during the purchase process.

Security & Privacy

To ensure your data is protected, we use SSL encryption for all transactions. Bang In Forge does not save your credit/debit card number or personal financial information entered into the payment fields. For questions regarding your transactions, please consult the bank that issued your card.